1800-000-0000 support@myglobalplace.com
Become a SupplierPricing PlansHelp CenterBlog
Cart Wishlist Login Register

🤝 Help Center

Find answers, step-by-step guides and support for buyers and sellers on MyGlobalPlace.

All Topics For Buyers For Sellers GST & Payments Shipping Account WhatsApp Inquiry
Browse Help Topics
🔍
Finding Products
How to search, filter by MOQ, material, city and certifications to find the right supplier.
Read guide →
📋
Posting RFQ
How to post a buy requirement and receive quotes from verified suppliers within 24 hours.
Read guide →
💬
WhatsApp Inquiry
How WhatsApp-based B2B negotiation works. Scripts, tips and best practices.
Read guide →
📦
Placing Orders
From inquiry to confirmed order — complete step by step process with payment terms.
Read guide →
🧾
GST Invoices
How to receive, download and use GST invoices. ITC claims, HSN codes explained.
Read guide →
🏭
Becoming a Seller
How to register, verify GST, upload products and start receiving buyer inquiries.
Read guide →
💳
Payments
UPI, NEFT, RTGS, advance + COD — all payment methods explained with safety tips.
Read guide →
🚚
Shipping & Delivery
Logistics partners, delivery timelines, tracking your order and handling disputes.
Read guide →
⭐
Verified Badges
What GST Verified, Premium Seller, Fast Responder and Trusted Exporter badges mean.
Read guide →

❓ Buyer FAQ

What is MOQ and how does it work? ▼
MOQ (Minimum Order Quantity) is the smallest number of pieces a supplier will sell in one order. Most products on MyGlobalPlace start from 10–50 pieces. You can filter products by MOQ in the category sidebar.
How does WhatsApp inquiry work? ▼
Click the WhatsApp button on any product or supplier page. A pre-filled message opens in WhatsApp. The supplier responds directly — you negotiate price, samples and delivery without any platform fees.
Can I get a GST invoice? ▼
Yes. All verified sellers provide GST invoices. Enter your GSTIN at checkout or mention it in your WhatsApp inquiry. Invoice is emailed within 24 hours of order confirmation.
How do I post a Buy Requirement (RFQ)? ▼
Go to “Post RFQ” in the navigation. Fill in your product, quantity, target price and delivery location. Verified suppliers matching your requirement will respond within 24 hours.
Can I order a sample before bulk order? ▼
Yes. Most suppliers offer samples. Click “Request Sample” on the product page or mention it in WhatsApp. Sample cost is usually adjusted against the bulk order value.
What payment methods are accepted? ▼
UPI, NEFT/RTGS bank transfer, 50% advance + 50% before dispatch, and Business Credit (30/60 days) for verified buyers. All payments are directly between buyer and seller.
How long does delivery take? ▼
Ready stock: 5–7 business days pan India. Custom/made-to-order: 15–25 business days. Delivery timelines are shown on each product page.

🏭 Seller Getting Started Guide

1
Register Your Business
Create seller account with GST number and business details
2
Complete GST Verification
Our team verifies your GSTIN, PAN and address within 24 hours
3
Upload Your First Product
Add product name, images, MOQ pricing slabs and specifications
4
Set Up WhatsApp Routing
Add your WhatsApp number so buyer inquiries route directly to you
5
Respond to Inquiries Fast
Respond within 2 hours to earn the Fast Responder badge
6